Just Answers - Communications

I've used Packet8 internet phone service as my "one and only" residential phone for over a year and a half, and can honestly say it's the best (and coolest) telephone service I've ever had.

The

According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product

reason I switched to internet phone service was to save money, and Packet8 does indeed save me about $600 a year. At $19.99 per month for unlimited local and long distance calling within the US and Canad

; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.

Examples of combination products may in

, I average a little over 2000 minutes of long distance calling each month for no additional fee. Packet8 comes with a host of free calling features that I find very useful. Some examples of the more po

lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.

ular features are voicemail, call waiting, caller ID, call blocking, and call forwarding. A really neat free feature that I find extremely useful (and it amazes my friends) is voicemail to e-mai

here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe

. I have my Packet8 account programmed to deliver an audio recording of any voicemails directly to my work email address. I never miss a message now.

Many people are interested in switching to Packet8

d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.

Combination pro

nternet phone service but are still a little unsure about how it works, and a little nervous about replacing their "tried and true" landline phone service. As a Packet8 user, I often find myself answerin

ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc

a lot of questions about Packet8's reliability, setup, phone number porting, etc... Most of the questions I get are pretty much the same, so I thought I'd take this opportunity to address them here.

easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi

ong>Packet8 Internet Phone Service - Common Questions

Q - Is Packet8 easy to set up? Can I do it myself?

A - Yes, Packet8

nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically

s extremely easy to set up and literally "anyone can do it". You will receive either a VoIP adapter or a Uniden internet phone, depending on which device you chose at the time of purchase <

and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ

m>(I recommend the Uniden phone, which is designed to work seamlessly with all the Packet8 features). The instructions are very well written, and include great pictures (for us "visual" people)<

ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi

em>. Installation is a simple matter of connecting a couple of cables, then dialing a special phone number and entering your activation code. Total setup should take less than 30 minutes, and requires n

ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.

Following aspects would a

o tools or specialized networking knowledge. If you do have trouble, Packet8's technical support is available via phone and email. I e-mailed a question when I installed my Packet8 phone, and received a

dd to the challenges in developing combination products:

Which markets to tap where the combination products can do fairly well?
Which combination prod

answer within 5 minutes!

Q - Can I keep my existing phone number?

A - Yes you can, just indicate that this is what you want to do when you sign up for Packet8

cts are meaningful and rational?
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin

service and they will make it happen. All of my friends who have switched to Packet8 have opted to get a new number though (so did I), mainly to get rid of solicitor calls.

Q - I know I need bro

tions increase the patient compliance?
What would be the developing cost?
How to tackle the risks encountered during combination product developmen

dband internet in order to use internet phone service, but is it better to use DSL or Cable internet?

A - Either type of broadband will work fine, as long as you have no problems

t?

As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel

ith your broadband connection. If you find your current broadband service is slow, or suffers from frequent outages, switch to a different service. If your DSL service is provided by your

ping new procedures for reviewing their safety, efficacy and quality.

Professional from academic institutions, pharmaceutical industries, health care indust

hone company, check with them to see if you can cancel telephone service but keep the DSL. If they won't let you do this, switch to cable internet or find a company that offers DSL without requiring tele

y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products

hone service. In order to save the most money with internet phone service, most people replace their land line with Packet8.

Once you begin using Packet8 internet phone service (or any internet phon

.

As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de

service, for that matter), wait a week or so before canceling your land line phone service. Although it's rare that you would experience any problems with your internet phone, previously unknown is

elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.

Companies that provide selfless information through particip

ues with broadband service can sometimes show up as quality problems with an internet phone. Give yourself a week or so to use Packet8 a lot, and make sure all is well before disconnecting your land line

tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products

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