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Most companies have migrated to electronic methods of transferring and storing communications, and yet fax machines still linger around most offices

According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product

, spitting out reams of paper, most of which ends up either filed or shredded.

Many offices keep their fax machines to handle purchase procedur

; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.

Examples of combination products may in

es that require signed agreements or order forms. However, using newer technology, many companies integrate electronic signatures into their online

lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.

ustomer agreement pages so they do not need a physical signature to make a sale.

So how do you gently retire your fax machine, while maintainin

here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe

g good customer relations?

Here are some things to think about before letting go of your fax machine,

How often is the fax machine us

d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.

Combination pro

ed and how many of those document transfers could be done electronically?

Consider the cost of utilizing the fax machine including paper, p

ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc

one lines, modems, long distance charges, purchase price of the machine, toner, repairs and so on.

How much hourly payroll funds are spent

easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi

transferring printed fax documents to electronic form? For example, time spent entering product order information or customer, inventory or shipping

nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically

data.

If after evaluating the cost involved in keeping your fax machine, you determine it would be more cost effective to consider an elect

and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ

onic option, how do you change procedures without disrupting service?

Implement changes slowly, not overnight, for example:

Launch

ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi

an online ordering system and take time to educate your current customers on how to use it.

Educate your security wary clients on modern en

ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.

Following aspects would a

cryption methods for electronic data transfers.

If it is not cost effective for your company to host an online shopping site, you can build

dd to the challenges in developing combination products:

Which markets to tap where the combination products can do fairly well?
Which combination prod

an electronic form that your customers can send by email.

Build new procedures for handling and processing online/email orders.

cts are meaningful and rational?
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin

courage email interactions and ways of archiving and sharing important communications.

After new procedures are comfortably in place and everyt

tions increase the patient compliance?
What would be the developing cost?
How to tackle the risks encountered during combination product developmen

hing is running smoothly, again evaluate the cost of keeping your fax machine. If you still have a few customers or clients that prefer fax contact,

t?

As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel

consider using an online fax service. An online fax service can reduce your costs to under $10 per month for about 200 inbound/outbound faxes. These

ping new procedures for reviewing their safety, efficacy and quality.

Professional from academic institutions, pharmaceutical industries, health care indust

services allow you to send and receive faxes through an email account, so you can maintain electronic communication and yet provide your fax depend

y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products

ant clients with an option. Some services will even allow you to keep your current 1-800 fax number.

If you are concerned about securely transferri

.

As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de

g files, consider an FTP program that supports secure transfers. Many FTP programs provide HIPPA compliant transfer methods.

In conclusion, ins

elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.

Companies that provide selfless information through particip

tead of giving your fax machine the pink slip, consider a gentle retirement, to maintain consistent customer relations and ultimately save you money

tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products

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