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Just Answers - My Experiences With Rogers
In 2005, it was revealed that Rogers engages in packet shaping. Now, I’m well aware that some applications, if not configured properly, can cause major problems on a network, and so they need to be controlled. I’m mainly thinking of peer-to-peer applications used by people who don’t know how to properly configure their programs. I run a small network, and mys According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product elf and all of my users are painfully aware of the consequences of a poorly-configured peer-to-peer application on the network. I’m OK with a small amount of control over peer-to-peer traffic for this reason. Rogers, however, has gone more than a few steps beyond what is justifiable for network performance. Of course, I’m assuming here that Rogers actually ha ; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug. Examples of combination products may in the capability to provide every customer with exactly what their advertised rates are. However, it seems not even their technical support staff are aware of the traffic shaping in effect, or they’re lying to customers. I called in multiple times about this, and one person denied that Rogers uses packet shaping and further said they never would. Two others sa lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together. that Rogers does indeed use packet shaping. One person described the effects as “hardly noticeable” except for “illegal traffic”, while the other said the effects were “up to a 40% reduction” for all encrypted or high-port traffic. I’m sorry, last time I checked, I was paying for Internet access at “up to” the advertised rates, not pointlessly and arbitraril here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe degraded Internet access. What’s worse, they aren’t just degrading traffic that’s actually causing network performance problems - they’re simply degrading anything inbound on high ports and any encrypted traffic! This is similar to when two men were removed from a flight for possibly speaking Arabic. Extreme example? Perhaps, but the similarities are there. d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations. Combination pro In that case, passengers were removed because they might have been speaking a language that is the native language of a terrorist. In this case, users are having traffic degraded because they might be using protocols used by a software pirate. Now, what I don’t quite get is how they can’t distinguish between standard off-port SSH traffic and other encrypted t ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc affic. SSH packets contain, among other things, the string “SSH”. It’s not hard to find, it’s right at the beginning of the payload, and it’s used to provide a fingerprint for SSH traffic. All traffic shaping devices and commercial-grade firewalls I’m aware of are capable of detecting SSH traffic and selectively applying or not applying shaping rules based on easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi that identification. Based on emails and phone conversations with Rogers technical support, it’s not only their software but also their technicians who don’t know the difference between peer-to-peer traffic and other traffic. The first email I sent to them was asking about encrypted remote login protocols, and the response I received was talking about peer-t nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically -peer downloads. They also don’t understand the difference between the BitTorrent protocol and a BitTorrent client application, since they talk about “the application BitTorrent”. Essentially, they made no attempt to address the concerns I actually had, and when I called them on it and pointed out the many problems presented by their technical support answers and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ over email and phone, the next email I got simply pointed me toward the Rogers End User Agreement and the Rogers Acceptable Use Policy (PDF). Neither of these say anything about traffic shaping in any way (at least they didn’t when I downloaded them) although the Acceptable Use Policy does say that no servers are allowed. That would disallow any peer-to-peer ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi client, as well as the SSH server I was running that started this whole thing. Interestingly enough, using the Video Conference or Webcam features of a MSN client also violates this policy, since they start servers for direct connections where possible, with alternative methods if a direct server connection fails. I believe they do the same thing for users wi ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it. Following aspects would a th the “direct conversation” ability, but I’m not sure about that. Other IM services may also violate the AUP in the same or similar ways. And of course, they suggested filling out their customer service form if I had further questions or concerns, and that I should write to the Office of the President if I was dissatisfied with their service. “Dissatisfied” dd to the challenges in developing combination products: Which markets to tap where the combination products can do fairly well? Which combination prod ould be one way to put it. “Dissatisfied and pissed at the incompetence of Rogers technical support and technical support managers” would be a little more accurate. Not only should this concern people who care about being able to use their Internet connection properly (and within the laws that apply to them), this should also be of great concern to advocates cts are meaningful and rational? Which therapeutic categories to select? Which Combinations can address unmet needs of the patients? Do combin of network neutrality. Rogers can already determine what traffic is internal to their own network, and they’ve already got aggressive traffic shaping in effect. All that’s left is to implement a rule that says “any traffic with an external source/destination has a maximum speed of X”. At least the University of Ottawa has been having complaints from users who tions increase the patient compliance? What would be the developing cost? How to tackle the risks encountered during combination product developmen are unable to properly use their email applications from home. Interestingly enough, only Rogers users have complaints. It won’t stop there, however. With all encrypted traffic being degraded, any businesses that depend on VPN technologies for remote users will find themselves with employees unable to connect (or unwilling to deal with the sub-dial-up speeds) t? As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel if those users (or the company itself) uses Rogers. Michael Geist points out the lack of transparency and the threat to communications, but he also points out something even more disturbing. As of April 17, 2007, no governmental authorities, including Industry Minister Maxime Bernier, Competition Commissioner Sheridan Scott, and Canadian Radio-television and ping new procedures for reviewing their safety, efficacy and quality. Professional from academic institutions, pharmaceutical industries, health care indust Telecommunications Chair Konrad von Finckenstein, have made any attempts to stop this. Bernier has actually acted to bring about something totally the opposite - despite the objection of a parliamentary committee studying telecommunications deregulation, he pushed forward with a plan to do just that early in April. I encourage anyone who is concerned about a y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products y of this to contact the appropriate people. Contact information for various people can be found below. Rogers didn’t provide a name to address mail to, and I can’t find a phone number, so just the address is given. Rogers Communications, Inc. Office of the President 855 York Mills Rd. Don Mills, Ontario M3B 1Z1 Right Honourable Stephen Harpe . As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de Prime Minister Langevin Block 80 Wellington Street Ottawa, Ontario K1A 0A2 Telephone: (613) 992-4211 Honourable Maxime Bernier Minister of Industry 235 Queen Street Ottawa, Ontario K1A 0H5 Telephone: (613) 995-9001 Fax: (613) 992-0302 Sheridan Scott Commissioner of Competition Industry Canada 50 V elopment. They need to be wiser in analyzing the market trends and the regulatory requirements. Companies that provide selfless information through particip ctoria Street Gatineau, Qu?bec K1A 0C9 Telephone: (819) 997-3304 Fax: (819) 953-5013 Konrad W von Finckenstein Chairman, Canadian Radio-Television and Telecommunications Commission Central Building Les Terrasses de la Chaudi?re 1 Promenade du Portage Gatineau, Qu?bec K1A 0N2 Telephone: (819) 997-3430 Fax: (819) 953-155 tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products
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