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You are here: Home > Computers and Technology > Software > How an Advanced Print Management and Spooling Solution Improves Printing in a Windows Server |
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Just Answers - How an Advanced Print Management and Spooling Solution Improves Printing in a Windows Server
Company – For the purposes of this case study, we have consolidated multiple companies’ Windows printing challenges in order to present a more comprehensive “picture” of the benefits that OM Plus delivers. Business Problem – Most business processes require some type of output to be initiated and/or considered complete. This output is created by business applications (ERP’s Financial Applications, HR Applications, Payroll Applications, etc. According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product ), and includes things like invoices, checks, financial reports, shipping and manufacturing related documents, etc. The output is usually “delivered” to its end destination (most commonly a printer) to initiate and/or complete the business process. Enterprise-based output printing is most often batch oriented and is distinguished from normal desktop printing by the fact that it is mission critical. It is more demanding; time sensitive and business process ; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug. Examples of combination products may in es can fall apart if the printing is not successfully completed and managed. It is extremely important to the completion of a business process to know that a document has printed. Cash is not collected if invoices don’t print, goods are not shipped if the pick lists don’t print, and vendors don’t get paid if A/P checks don’t print. What is the impact on your business if invoices don’t get sent out even though your application sent them to the printer lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together. and assumes they printed? The key business problem faced in a Windows Server environment is the lack of a robust print management and spooling system that has advanced, post-spooling functionality. The Windows Spooling System (WSS) works fairly well in terms of performing the duties for which it was designed, spooling print jobs and delivering them to a printer. However, advanced, post spooling functionality is virtually non-existent in WSS and this cau here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe ses business problems. The Windows Spooling System lacks the post-spooling, batch printing tools that are needed to streamline document centric business processes in an “enterprise class” print management environment. Key Technical Challenge – Unfortunately, none of the Windows Server Operating Systems’ WSS’s have been designed to handle the production delivery of documents across an enterprise or provide advanced “post spooling” document deliver d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations. Combination pro functionality. These shortcomings of WSS impact business processes and add unnecessary support costs. Due to these shortcomings, problems arise with reliable and confirmed document delivery, centralized print management and control across dissimilar systems, document integration with electronic forms, and the supportability of the entire enterprise’s document delivery systems. Documents are lost, not delivered correctly or in a timely fashion and custo ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc mer satisfaction or business processes suffer. Additionally, because the Windows Spooling System (WSS) lacks post-spooling tools it cannot provide the following functions that are often necessary to successfully maintain an “enterprise class” print management environment. WSS does not provide:
easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi ic addition of print specific finishing commands without user intervention-Users can request finishing commands but this is not usually practical in large batch printing
nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically true “round robin” printing where all printers are shared equally, not just when the first one is busy, requires OM Plus
and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ ficult to stop the job and allow others to print, then re-start the large job where it stopped with WSS
ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi that only need to be viewed but not actually printed
ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it. Following aspects would a l sent to the report requester notifying them of the re-routing. With OM Plus this is possible
dd to the challenges in developing combination products: Which markets to tap where the combination products can do fairly well? Which combination prod printer problem
Technical Solution –The technical solution implemented at our customers with these business problems is OM Plus, the Advanced Print Spooling and Print Management solution from Plus Technologies. At the heart of the OM Plus suite of product solutions is the OM Plus Server. It monitors all system activities and performs the core tasks associated with the delivery of documents such as, job scheduling, queue management, se cts are meaningful and rational? Which therapeutic categories to select? Which Combinations can address unmet needs of the patients? Do combin curity, job status, printer administration and other system functions. It is constantly aware of all relevant system elements, queues, printers, fax servers, e-mail servers, pagers, web pages, archive systems, e-forms, document types, user authorities, servers, and priorities. End-to-End Confirmation OM Plus provides end-to-end confirmation all the way to the final destination. It can even confirm the delivery of a job because it can tell when tions increase the patient compliance? What would be the developing cost? How to tackle the risks encountered during combination product developmen the paper has landed in the output tray for PJL compliant printers. End-to-end confirmation allows the administrators to locate the problem area when delivery interruptions and failures occur. OM Plus is fully SNMP compliant and can capture data provided by SNMP devices. This allows users to see more detailed information on device status (i.e. the printer is low on toner). OM Plus can even talk directly to web enabled devices to gather detailed statu t? As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel information. Automated, event based processing Events such as printer problems can be defined so that OM Plus automatically notifies an administrator via pager or e-mail of the printer problem. Other events such as a printer is busy or the form the job requires is loaded in another printer can trigger automatic re-routing of a print job. Printer & Print Management According to industry experts, a typical organization can spend as much ping new procedures for reviewing their safety, efficacy and quality. Professional from academic institutions, pharmaceutical industries, health care indust as fifteen percent of its total revenue on printing and print management. Organizations that proactively manage their print output can reduce the high costs associated with printing. OM Plus’ superior print management functionality improves productivity and reduces cost. OM Plus:
y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products ductivity.
Audit and Account . As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de ing Logs The OM Plus accounting log tracks usage data that is required in charge back environments. The audit log assists with troubleshooting and problem resolution. Both are viewable, searchable, exportable and customizable making problem resolution faster. Document Viewing The viewer in OM Plus views all text documents and simple PCL. OM Plus will automatically launch additional viewers to view more complex document formats. elopment. They need to be wiser in analyzing the market trends and the regulatory requirements. Companies that provide selfless information through particip er Status Monitoring OM Plus captures a rolling log of PJL statements from the printer. This log allows a user to view the actual status of a printer. Implementation – On site services including installation, system configuration, testing and user training was delivered by service engineers from Plus Technologies to all of these customers. In all cases, the implementation was completed and in production within two to three weeks of the order tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products
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